1. Is the device safe for children and seniors?
Yes, the device features a gentle pressure mode and soft silicone nozzles, making it comfortable and safe for use by adults, children, and seniors.
2. How often do I need to charge it?
The device features a high-capacity 800mAh battery; a single 2-minute charge provides up to 50 days of continuous use.
3. Can I use it in the shower?
Yes, the device is rated IPX7 waterproof, allowing it to be rinsed under water or used safely during a shower.
4. How long does shipping take and how much does it cost?
Forleos offers FREE worldwide shipping on all orders, complete with end-to-end tracking. We process and ship out orders within 1 to 3 business days. Delivery usually takes 4 to 11 days for US and UK orders, and slightly longer for other countries. If your package gets lost or delayed in transit, we will send you a free replacement right away. You can easily track your package anytime directly on our site.
5. Where can I buy the authentic item safely?
You can only purchase genuine items directly through our official website, Forleos.com. Please avoid unverified third-party sellers on other marketplaces. To ensure a safe order, always checkout on the official Forleos store using our secure payment options, including Credit/Debit cards, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We make returns simple and worry-free. If your order arrives damaged or defective, we will send a free replacement immediately without making you go through a complicated return process. If you are still not happy with your purchase, we provide a full refund guarantee.
7. How do I get in touch with customer support?
Our dedicated support team is here to help 24/7. Feel free to send us an email at hello@forleos.com or reach out via our website's live chat feature for quick assistance.
8. Can I read real customer reviews for Forleos?
Absolutely! Forleos maintains a 4+ star rating across the Shop App network and other verified review sites, thanks to our careful quality checks and focus on customer satisfaction.
