1. Can I use my own saline packets with this device?
Yes, this system is compatible with saline packets from any brand, making it a cost-effective solution for long-term use.
2. How long does the battery last on a single charge?
The built-in 1400mAH battery can last up to 25 days on a single 4-hour charge.
3. Is the device safe for shower use?
Yes, the device features an IPX7 waterproof rating, allowing it to be used safely in the shower.
4. How long does shipping take and how much does it cost?
Forleos offers FREE worldwide shipping on all orders, complete with end-to-end tracking. We process and ship out orders within 1 to 3 business days. Delivery usually takes 4 to 11 days for US and UK orders, and slightly longer for other countries. If your package gets lost or delayed in transit, we will send a free replacement right away.
5. Where can I buy the authentic item safely?
You can only purchase genuine items directly through our official website, Forleos.com. Please avoid unverified third-party sellers on other marketplaces to ensure you receive an authentic, quality-checked product.
6. How do returns and refunds work?
We make returns simple and worry-free. If your order arrives damaged or defective, we will send a free replacement immediately. If you are still not happy with your purchase, we provide a full refund guarantee.
7. How do I get in touch with customer support?
Our dedicated support team is here to help 24/7. Feel free to send us an email at hello@forleos.com or reach out via our website's live chat feature for quick assistance.
8. Can I read real customer reviews for Forleos?
Absolutely! Forleos maintains a 4+ star rating across the Shop App network and other verified review sites, thanks to our careful quality checks and focus on customer satisfaction.
